Answers players get on their own.
Live status from your system, in the words players use, day and night.
withdrawl kab aayega??
Banks can take up to 2 hours to show it. I'll message you here if anything changes.
The real status, not a FAQ link
“Where is my withdrawal?” gets the actual amount, time and bank reference from your records.
- Deposits, withdrawals and KYC
- From your records or your own API
- Ria never guesses a status
withdrawl kab aayega??
Banks can take up to 2 hours to show it. I'll message you here if anything changes.
She follows up by herself
Ria keeps checking a pending payment and tells the player when it lands.
- Checks every minute
- Tells the player in the chat and through your app
- Phone notifications only 8 am to 11 pm
Speaks like your players
Hinglish, typos, SMS short forms and regional words, read the way players type them.
- English and Hinglish answers
- Hindi script understood
- Tamil, Telugu, Kannada, Malayalam in English letters
A person when it matters
A place in line with the wait, or a ticket with a promised reply time when your team is busy.
- Never promises an agent who isn't online
- Reply times respect your working hours
- Players type freely at every step
agent se baat karni hai
Connecting you to our team. You're number 2 in line, about 3 minutes.
The last screen sells
When the chat ends, players see your offer: a tappable banner or a short message.
- Pick who sees it and when
- Logged-in players or new visitors
- Seen and tapped, counted