Fraud & risk

Catch what one chat can't show.

Ria compares every chat, file and UTR across your players, every 5 minutes.

Fraud warnings: the same screenshot and the same UTR sent from several accounts — Real Ria screen · sample data

Fraud warnings, ranked

High, medium and low warnings, each with what to do next.

Shared and borrowed UTRs
Same Aadhaar, PAN or screenshot on several accounts
Account changes from a new phone

Fraud warnings: the same screenshot and the same UTR sent from several accounts — Real Ria screen · sample data

Fake and reused slips

Edited, old, failed or already-used payment proof is flagged before anyone credits it.

Reads UPI slips and bank statements
Checks the UTR with your system
Spots the same file from two accounts

A payment screenshot Ria read and checked, with her private note to the team — Real Ria screen · sample data

One device, many accounts

A device code and connection check that catches multi-accounting.

Usually still matches in private browsing
Same phone and Wi-Fi flagged
VPN and server addresses warned

Where the player is chatting from: approximate place, IP address, internet company, device and phone clock — Real Ria screen · sample data

The player is never tipped off

Warnings stay with your team. Players get a calm, neutral reply.

No warning ever reaches the chat
Ria blocks nothing on her own
Your risk team decides

What the player sees

Thanks, we're checking this payment. We'll update you here shortly.

What your team sees

⚠ Same UTR from another accountDon't credit on this file alone.

More in Ria

Player chatAnswers players get on their own Agent consoleYour agent starts with the answer Team & shiftsRun a support team from anywhere Reports & growthKnow how support is going

Guides

How to spot fake and reused UPI payment screenshots

Answers, not queues.

See what you'd save